Privacy Policy

Information we collect

Provided

Name, email, order details (for example, when you contact us or buy a product).

Payment information

Processed by third-party processors; we do not store your full card number.

Automatic

Device and usage data, IP address, browser type, and pages viewed, through cookies and similar technologies.

How we use it

To deliver and support products, process payments, respond to requests, operate and improve our websites, measure and serve advertising, and meet legal obligations.

Cookies and tracking

This website (viewspike.com) uses Cloudflare for hosting, security, and cookieless traffic and performance analytics. Its analytics beacon measures page views and browser performance without cookies or tracking visitors across websites. The site also loads a web font provider and, on the contact page, an embedded form hosted by Formaloo, which receives what you submit along with technical information such as your IP address.

Our consumer storefronts and checkout pages do use these technologies. They may load a product analytics provider (PostHog) and the Meta Pixel, which set cookies and device identifiers to measure how visitors arrive from advertising and whether a purchase is completed. When a purchase completes, we also transmit that event to Meta from our server, including a cryptographically hashed form of the email address used at checkout, so advertising results can be measured accurately. Each storefront publishes its own privacy policy describing exactly what it loads, and where required, loads these technologies only after you consent.

How we share

Categories of third parties: payment processors, analytics providers, advertising platforms, email service providers, and other service providers acting on our behalf; and to comply with law or protect our rights.

We do not sell personal information for money. Because advertising pixels support cross-context behavioral advertising, several state privacy laws treat that activity as a "sale" or "sharing" of personal information. See Your privacy choices below for how to opt out.

Your US state privacy rights

Depending on where you live, you may have the right to know what personal information we hold about you, to receive a copy of it, to correct it, to delete it, to opt out of targeted advertising and of the "sale" or "sharing" of your personal information, and to not be treated differently for exercising any of these rights. These rights are provided under laws including the California Consumer Privacy Act as amended by the CPRA, and comparable laws in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Florida, Delaware, New Jersey, New Hampshire, Nebraska, Minnesota, Maryland, Iowa, Indiana, Tennessee, Kentucky, and Rhode Island.

Appeals. If we decline a request, we will tell you why. You may appeal that decision by replying to our response or by submitting a new request through our contact form with the word "appeal" in your message. We will respond to an appeal within 45 days, or sooner where your state requires it, and if we deny the appeal we will tell you how to complain to your state attorney general.

You may use an authorized agent to submit a request on your behalf. We may need to verify your identity, or your agent's authority, before we act.

Your privacy choices

You have two ways to opt out of targeted advertising and of the "sale" or "sharing" of your personal information.

Opt-out preference signals. We honor the Global Privacy Control (GPC) browser-level opt-out signal, for every visitor, in every state, with no action needed from you beyond enabling the signal in your browser or extension. Where a signal is present, we treat it as a valid opt-out request.

Ask us directly. Submit a request through our contact form and tell us you want to opt out. We do not require you to create an account to do this.

Our consumer storefronts also carry their own privacy controls on the page itself. Opting out does not affect purchases you have already made, and we will still send you messages you need about an order, such as a receipt or an access link.

Exercising your rights

Submit a request through our contact form. We verify and respond as required by law. You may use an authorized agent.

Retention

We keep personal information as long as needed to provide our products, meet legal and accounting obligations, and resolve disputes.

Security

We use reasonable measures. No method of transmission or storage is completely secure. To report a security vulnerability in our websites or apps, use our contact form.

Children

Our products and websites are intended for adults and are not directed to children under 16. We do not knowingly collect information from children.

Changes

The "Last updated" date reflects the current version.

Advertising data from Meta

We operate an internal app, viewspike-reports, that reads reports about our own advertising from the Meta Marketing API. Only VIEWSPIKE LLC uses it. It reads only the ad accounts we own, and its access is read-only: it cannot create, change, or pay for ads.

What we receive

Performance figures for our ads, such as spend, impressions, reach, clicks, and the results Meta reports, and the setup of our own campaigns, ad sets, and ads, such as their names, IDs, status, budgets, and link parameters. The performance figures are aggregated; campaign, ad set, ad and creative metadata describe our advertising assets. We do not request individual viewer or clicker identities from Meta through this reporting app.

How and why we use it

We store these reports with our cloud hosting provider, on our own computers, and in backups, and we compare them with our own sales records and website analytics, described above, to decide which of our ads to continue, change, or stop. We match advertising IDs and reporting periods with our own click, purchase and website-analytics records to measure acquisition and revenue. Our first-party records can link purchases and, where enabled with permission, visits to a coded buyer or browser identifier; those records are not individual viewer identities supplied by the Meta reporting API. We use the Meta reports only to evaluate our own advertising, including measurement, internal recommendations and calibration. We do not sell Meta reports or data derived from them, use it to identify people from aggregate reports, build advertising audiences from it, or share it except with service providers acting on our behalf or as required by law.

Retention and deletion

We keep Meta reports and data derived from them while needed for our own advertising measurement, evaluation and calibration. We delete them as soon as reasonably possible when they are no longer needed, when we stop operating the app or relevant service, when Meta requires deletion, or when applicable law requires it. We also review requests from app users and others as described below. If applicable law requires us to retain a record, we retain it only for that requirement.

Meta app data deletion instructions

These instructions apply to viewspike-reports, app ID 2405412786872262. Anyone who can use the app, wherever located, and anyone who believes we hold information about them may request access, correction or deletion without creating an account or paying a fee.

1. Open our contact form and include “Meta app data deletion — viewspike-reports” in your message.
2. Provide an email address where we can reply and enough information to locate the relevant records, such as the app or ad account you use. Do not send passwords, access tokens, app secrets, payment-card details or sensitive personal information.
3. We review the request, ask only for information reasonably needed to verify it, and explain what data we located, what we deleted and any applicable retention exception. We act promptly and within applicable legal deadlines. If we find no data that can be associated with you, we explain that result rather than claiming to have deleted a record we do not hold.

If the form is unavailable, mail your request to VIEWSPIKE LLC, 500 Cummings Center, Suite 6500, Beverly, MA 01915, United States, and include a way to reply. Deletion covers applicable active records and derived reports; backups and provider recovery copies are addressed through deletion or their applicable expiry process. Revoking the app’s access stops future authorized API access but does not by itself delete stored reports. These instructions do not limit rights under applicable law or Meta’s Platform Terms.

Contact

VIEWSPIKE LLC, 500 Cummings Center, Suite 6500, Beverly, MA 01915, United States. Reach us through our contact form.